Refund policy

Due to the nature of our products and for
hygiene reasons, all sales are final. We do not accept returns or exchanges on hair extensions unless the item is faulty or incorrect upon arrival.

• If you receive a defective
or incorrect item, you must
contact us within 24 hours of
receiving your order at [your
email], with photo evidence
attached.

• The product must be
unworn, unaltered, and in its
original packaging to qualify for
a replacement.

Please note:

• Claims made after 24 hours will not be accepted.
• This policy ensures hygiene standards are maintained for all customers.